1. List the contact name, phone number, and organization of the person with whom you volunteered.
- Temporary Mentor -
- Alejandra Robledo - Mariscos Martin
- * I can email personal information (number, email address, etc.). *
2. What qualified this person as an expert in your topic choice?
- Alejandra Robledo is a qualified expert of this topic due to the fact that she comes form a family that owns quite a bit of businesses. So, as she grew up, she understood the foundations of owning a restaurant, and as she grew older, she decided to run her dad's restaurant. Of course, nothing is ever easy in life, so I thought that Alejandra would be the perfect expert in the topic of Small Business Managements: Restaurants because of her attitude and her perseverance through all of this. In order for Alejandra to be where she is right now, she struggled quite a bit, and its truly inspiring all that a human being can do. So, I look up to her, and I will now learn from her abilities of running a successful restaurant.
3. List three questions for further exploration now that you've completed your summer hours.
- What is the basic foundation to keeping a good reputation and great reviews of a restaurant?
- How do you manage time, money, and patience all at once?
- What types of managements work best when trying to create a successful restaurant?
4. What is the most important thing you gained from this experience? Why?
- The most important thing I gained from this experience was probably learning that the voice of a person has so much more power than we think. A single person's voice on yelp can either make or break a business, book, etc. I was taught that business revolves around money, and people revolve around money, therefore if you want a successful project, then you must have both.
5. What is your senior project topic going to be? How did mentorship help you make your decision? Please explain.
- If this mentor works out, my senior topic will probably be 'Customer Service in Public Restaurants'. Working for 10 hours with Alejandra allowed me to understand that the customers are responsible for either making or breaking a restaurant. It allowed to acknowledge that not every customer is polite and nice, so how do you deal with a complicated guest and succeed in your facility all at once? How is it that customers, their feedback, and their opinions dictate whether or not the restaurant is good or not? It's impressive how strong the human being can be.
